smash repair software for shops with more work than hours
PanelGear allows for a quote to be drafted using AI, so a smash repair business can turn jobs around faster — without adding an admin person or changing the systems your shop already runs on.
A smash repair shop's bottleneck is rarely the repair. It's the queue of vehicles waiting on a quote, the insurer chasing an update, and the customer ringing to ask where their car is. All three come down to the same thing: writing things up takes longer than doing them.
PanelGear attacks the first one directly. Photos of the damage go in — taken by your team on the shop floor, or sent by the customer through the portal before the car ever arrives — and an AI-drafted quote comes back with the panels identified, repair or replace suggested, and labour and paint estimated. Your estimator reviews it and prices it. On a typical job that's the difference between an hour and a few minutes.
The other two get easier as a side effect. Because the quote and the damage assessment are one record rather than two, there's a single place to look when someone asks what's happening, and the customer portal lets people check the status themselves rather than phoning the office.
None of this requires you to rip out your existing setup. Insurer integrations, parts ordering and full job costing are things the established suites do well, and we're honest that they still do them better — keep them, and add PanelGear where the quoting time goes.
The bits of smash repair that don't pay
- Quotes stacking up because the one person who writes them is also running the shop.
- Rewriting the same information into a quote, an assessment and an email.
- Fielding calls from customers who just want to know if their car is ready.
- Two estimators wanting the same job open, and the software only allowing one.
- Software that only pays off after a three-month changeover you can't afford.
Powerful, without the clutter
Everything you need to quote faster and run a tidier shop — and nothing you don't.
AI-drafted quotes
Upload photos of the damage and get a first-pass quote in seconds. Identify panels, estimate panel beating and paint labour, and start from a draft instead of a blank page.
Real-time collaboration
Your whole team can work on the same job at once. Everyone sees changes instantly, with no locked records or 'who has this open?' guesswork.
No save buttons
Every change is saved the moment you make it. Nothing to lose, nothing to remember.
Smash repair software questions
What is smash repair software?
Smash repair software is the system a repairer uses to quote collision damage, manage jobs through the workshop and deal with insurers and customers. PanelGear covers the quoting and customer-communication side: AI drafts the quote from damage photos, the team edits it together in real time, and customers track the repair through a portal. It's designed to run alongside a shop's existing management suite rather than replace it.
Does it handle insurance work?
It produces clean, itemised quotes that read the way assessors expect, which is most of what insurance work needs day to day. What it doesn't yet do is integrate directly with insurer platforms such as Audanet or ORM — if you need that, keep the system you have for it and use PanelGear for the drafting speed. See the comparison page for an honest breakdown.
How much time does it actually save on a quote?
The saving is in the writing-up, not the assessing. Instead of building a quote from a blank template, you're checking and adjusting a draft that already lists the damaged panels with repair-or-replace suggestions and estimated hours. On a mid-size job that typically turns most of an hour into a few minutes.
Can more than one estimator work on a job?
Yes. PanelGear supports real-time multi-user editing — several people can be in the same job at once, everyone sees changes as they happen, and every edit is saved instantly. There are no locked records and no lost work.
Do we have to change how the shop currently runs?
No. There's no migration and no changeover project. Start using it on the next job that comes through the door and leave everything else exactly as it is.
Different word, same job
However your part of the trade describes itself, PanelGear works the same way.
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